Purpose & Scope
If you have any questions about any of the products or services you have purchased, you can use the support portal to request help.
- On the portal, click Support > Submit a Case.
- Fill in your name, contact information, product name and order number.
- In the Case Category drop-down, select the category that best describes the issue you are experiencing.
- In the Details section, add any additional information or screenshots that help describe the issue.
- Click Submit.
Once your support request is submitted, you will receive a follow-up communication from the support team. You can add any notes or additional information by clicking the case from the My Cases screen.